Thursday, August 29, 2013

Etsy CEO Chad Dickerson Interviewed on gigaom

Before returning to the Etsy reseller issue, I am archiving links to recent discussions about this topic in the media, here all in one place. 

Gigaom interview with Etsy CEO Dickerson Aug 2013

Be sure to read all the comments, especially the response from Dickerson to the irate Etsians who posted about resellers and recent changes to the site (FB and an obscure test that accidentally prevented buyers from choosing to check out with PayPal). 

Chad Dickerson's take on the Etsy reseller problem

Chad doesn't seem to "get" that resellers often do not take their own photos (many use professionally staged images supplied by their wholesale sources), do not need "help" for their shops since they don't make anything (except sales), and the differences between the wholesale price paid for their items and the asking price in their Etsy shops suggest a nice profit margin rather than selling goods too cheaply.  So the "behaviors" that might cause the Etsy community to disapprove, according to Dickerson, are not evident in the shops of actual resellers.  How strange is that?

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